Terms & Conditions

About Our Website

Jenvora operates an online store offering jewellery, gifting products and related products to customers.

The website may be updated from time to time to improve products, services, functionality and customer experience.

Product Information

We make reasonable efforts to provide accurate product descriptions, images, prices and specifications.

• Product images may appear slightly different depending on your screen.
• Colours may vary due to photography and display settings.
• Product specifications may be updated when necessary.
• Product availability may change without prior notice.

Pricing

Prices displayed on the Jenvora website may change without prior notice.

Orders

Customers are responsible for providing accurate and complete information when placing an order.

Jenvora may cancel or refuse an order in circumstances including:

• Product unavailability
• Incorrect product information or pricing
• Suspected fraudulent activity
• Payment-related issues
• Incorrect or incomplete customer information

Payments

Payments are processed through the payment methods available on the Jenvora website.

Third-party payment providers may process payment information according to their own policies and security practices.

Shipping & Delivery

Orders are delivered to the shipping address provided by the customer.

Delivery times may vary depending on the customer's location, courier availability, holidays and other logistical circumstances.

Please refer to our Shipping & Delivery Policy for further information.

Cancellation, Returns & Refunds

Cancellation, return and refund requests are subject to the applicable Jenvora policy and the circumstances of the individual order.

Please refer to our Cancellation & Refund Policy for more information.

Intellectual Property

Website content including product photographs, graphics, text, branding, logos, designs and website layouts may be owned by or licensed to Jenvora.

Such content may not be copied, reproduced, modified or distributed without appropriate permission.

Website Usage

You agree not to use the Jenvora website for unlawful or unauthorized purposes.

• Do not attempt unauthorized access.
• Do not interfere with website operation.
• Do not upload malicious software.
• Do not conduct fraudulent transactions.
• Do not misuse customer or website information.

Changes to These Terms

Jenvora may modify these Terms & Conditions from time to time.

Updated terms will be published on this page. Continued use of the website after changes are published means that you acknowledge the updated terms.